Privacy Policy
Effective Date: 12 February 2026
Last Updated: 12 February 2026
1. Personal Data Collected
Cakah.app may collect:
Identity Data
Name
Phone number
Email
Profile photo
IC number (for Runners)
Transaction Data
Job details
Offered prices
Counter-offers
Wallet balances
Payment history
Location Data
Real-time GPS (if enabled)
Pickup/drop-off addresses
Technical Data
IP address
Device identifiers
Usage logs
2. Purpose of Collection
We collect personal data to:
Provide marketplace services.
Verify identity.
Process payments.
Prevent fraud.
Resolve disputes.
Comply with legal obligations.
We do not use data beyond these purposes without consent.
3. Consent
By registering and using Cakah.app, you consent to the collection and processing of personal data for the stated purposes.
Consent may be withdrawn, subject to legal limitations.
4. Disclosure
Personal data may be disclosed:
Between Users and Runners after job acceptance.
To payment processors.
To identity verification providers.
To authorities if legally required.
Cakah.app does not sell personal data.
5. Data Security
Cakah.app implements:
HTTPS encryption.
Role-based access control.
Secure server infrastructure.
Monitoring systems.
Despite safeguards, no system is completely secure.
6. Cross-Border Transfers
If data is stored on overseas cloud servers, Cakah.app ensures reasonable steps are taken to provide comparable protection as required under PDPO.
7. Access & Correction Rights
Under PDPO, you may:
Request access to your data.
Request correction of inaccurate data.
Requests should be submitted to:
Email: hello@cakah.app
Data Protection Officer – Cakah.app
8. Data Retention
Data is retained:
While the account is active.
As required by law.
For fraud prevention and dispute resolution.
9. Withdrawal of Consent
Withdrawing consent may limit access to platform services.
10. Updates
Cakah.app may update this policy periodically.
Continued use constitutes acceptance.